Answers for Shopify sellers evaluating OppAction

OppAction is Opportunity Intelligence for ecommerce operators. It helps merchants identify hidden catalog opportunities, prioritize product improvements, and manage optimization workflows.

Shopify is Live today. Etsy is In Process. Amazon and Walmart are in Research. Every connector that becomes Live is included with every customer plan without a connector fee.View connector status.

No. OppAction avoids guaranteed performance claims. The platform supports better listing quality, opportunity discovery, and tracking after optimization.

Listing quality includes the clarity, completeness, structure, and search-facing usefulness of product titles, descriptions, metadata, and related catalog fields.

OppAction uses deterministic, rule-based checks of selected Shopify listing fields and relevant merchant-configured standards, including selected tone and blocked terms. AI judgment, traffic, rankings, orders, reviews, and other external performance signals do not set the numeric scores. Missing or unavailable data reduces the available score contribution and confidence.Read the Scoring Methodology.

Yes. Batch optimization is Live on every plan. Free Trial supports up to 10 listings per batch, Starter 25, Growth 250, and Professional 2,500. Professional also includes batch auto-apply and priority batch processing.

Current performance tracking covers OppAction workflow and optimization history so operators can see what was generated, reviewed, approved, applied, and completed, and when. OppAction does not import or track traffic, rankings, sales, or revenue. History retention is 14 days for Free Trial, 30 days for Starter, 180 days for Growth, and unlimited for Professional. Advanced Analytics is available only on Growth and Professional.

Yes. Free Trial is $0 for 14 days. Starter is $29 monthly or $278.40 annually, Growth is $79 monthly or $758.40 annually, and Professional is $249 monthly or $2,390.40 annually. Annual billing saves 20% and is paid upfront, while included credits are issued monthly.Compare plans and billing.

Starter includes Essential Guidance with concise explanations of discovered issues and practical next-step recommendations. Growth adds deeper coaching, Advanced Analytics, team accounts, and substantially larger operating capacity, while Professional adds advanced coaching and the highest capacity.

Paid plans scan eligible products approximately every 24 hours without consuming optimization credits or publishing changes. Starter scans up to 100 products per pass, Growth 250, and Professional 2,500. The active opportunity limits of 5, 15, and 50 prioritize queue work; all additional discovered catalog issues remain visible.

No. Annual subscriptions are paid upfront, but included optimization credits are issued monthly throughout the annual term. Each paid credit allocation expires 365 days after issuance.

No. OppAction does not automatically charge overages or refill credits at launch. Active paid subscribers can explicitly buy a 500-credit pack for $24, a 2,500-credit pack for $89, or a 10,000-credit pack for $299 without changing plans.

No. Public API access is Planned and is not currently usable as a live Professional feature.

Customer service requests can go to hello@oppaction.com, technical support to support@oppaction.com, billing questions to billing@oppaction.com, and legal or security matters to legal@oppaction.com or security@oppaction.com. Free Trial and Starter include standard support with a 48-hour initial-response target. Growth includes priority email support with a 24-hour initial-response target. Professional includes premium priority support with a 4-hour initial-response target. These are initial-response targets, not guaranteed resolution-time SLAs.